Refund Policy

Must be in the original packaging

We want you to love the product and enjoy the purchase experience, If you change your mind you can return your purchase and the pay the shipping cost if only the package are unopened and products are unused within 7 days you received the package.

We only accept returns of products in their original packaging, unopened and with the seal intact. Any products that have been opened and used cannot be returned. Please visit our warranty page if your product is faulty to learn more.

To return a product, please contact us at contact@techtoycn.com .

Replacement or Defective item

Within 7 days, if you find the products with problems during the using. You are able to return or replace the products with free shipping. If the products has been used over 7 days, the free return will not be applicable, we will only be able to provide the replacement when the products under the warranty.

For replacement, the shipping cost will be on the customer.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at contact@techtoycn.com.